Facts for Consumers - The Truth | | No one can legally remove accurate and timely negative information from a credit report. The law allows you to ask for an investigation of information in your file that you dispute as inaccurate or incomplete. According to the Fair Credit Reporting Act (FCRA): You're entitled to a free report when a company takes adverse action against you, like denying your application for credit, insurance, or employment, and you ask for your report within 60 days of receiving notice of the action. The notice will give you the name, address, and phone number of the consumer reporting company. You're also entitled to one free report a year when you're unemployed and plan to look for a job within 60 days; when you're on welfare; or when your report is inaccurate because of fraud, including identity theft. | E-mail us or call us in Miami, Florida, for more information about debt settlement and credit bureaus. Office: (305) 400-2553 and Fax: (786) 955-8852 | Obtaining Your Free Annual Report Each of the nationwide consumer reporting companies—Equifax, Experian, and TransUnion--is required to provide you with a free copy of your credit report, at your request, once every 12 months. The three companies have set up a central website, a toll-free telephone number, and a mailing address through which you can order your free annual report. To order, go to annualcreditreport.com, call (877) 322-8228, or complete the Annual Credit Report Request Form and mail it to:
Annual Credit Report Request Service P.O. Box 105281 Atlanta, GA 30348-5281
You can print the form from FTC.gov. Do not contact the three nationwide consumer-reporting companies individually. They are providing free annual credit reports only through annualcreditreport.com, (877) 322-8228, and the Annual Credit Report Request Service. You may order your reports from each of the three nationwide consumer reporting companies at the same time, or you can order your report from each of the companies one at a time. For more information, see Your Access to Free Credit Reports at FTC.gov.
Otherwise, a consumer reporting company may charge you up to $9.50 for another copy of your report within a 12-month period. |
| |
|
 | Step One Our credit repair company will tell the consumer reporting company, in writing, what information you think is inaccurate. Include copies (not originals) of documents that support your position. In addition to providing your complete name and address, your letter should clearly identify each item in your report you dispute, state the facts, and explain why you dispute the information, and request that it be removed or corrected. | | Consumer reporting companies must investigate the items in question --usually within 30 days--unless they consider your dispute frivolous. They also must forward all the relevant data you provide about the inaccuracy to the organization that provided the information. After the information provider receives notice of a dispute from the consumer reporting company, it must investigate, review the relevant information, and report the results back to the consumer reporting company. When the information provider finds the disputed information is inaccurate, it must notify all three nationwide consumer-reporting companies so they can correct the information in your file. When the investigation is complete, the consumer reporting company must give you the results in writing and a free copy of your report when the dispute results in a change. When an item is changed or deleted, the consumer reporting company cannot put the disputed information back in your file unless the information provider verifies that it is accurate and complete. The consumer reporting company also must send you written notice that includes the name, address, and phone number of the information provider. When you request, the consumer reporting company must send notices of any correction to anyone who received your report in the past six months. You can have a corrected copy of your report sent to anyone who received a copy during the past two years for employment purposes.
When an investigation doesn't resolve your dispute with the consumer reporting company, you can ask that a statement of the dispute be included in your file and in future reports. You also can ask the consumer reporting company to provide your statement to anyone who received a copy of your report in the recent past. You can expect to pay a fee for this service. |
 | Step Two Tell the creditor or other information provider, in writing, that you dispute an item. Be sure to include copies (not originals) of documents that support your position. Many providers specify an address for disputes. When the provider reports the item to a consumer reporting company, it must include a notice of your dispute. When you are correct--that is, when the information is found to be inaccurate--the information provider may not report it again. | | Consumer reporting companies must investigate the items in question --usually within 30 days--unless they consider your dispute frivolous. They also must forward all the relevant data you provide about the inaccuracy to the organization that provided the information. After the information provider receives notice of a dispute from the consumer reporting company, it must investigate, review the relevant information, and report the results back to the consumer reporting company. When the information provider finds the disputed information is inaccurate, it must notify all three nationwide consumer-reporting companies so they can correct the information in your file. When the investigation is complete, the consumer reporting company must give you the results in writing and a free copy of your report when the dispute results in a change. When an item is changed or deleted, the consumer reporting company cannot put the disputed information back in your file unless the information provider verifies that it is accurate and complete. The consumer reporting company also must send you written notice that includes the name, address, and phone number of the information provider. When you request, the consumer reporting company must send notices of any correction to anyone who received your report in the past six months. You can have a corrected copy of your report sent to anyone who received a copy during the past two years for employment purposes.
When an investigation doesn't resolve your dispute with the consumer reporting company, you can ask that a statement of the dispute be included in your file and in future reports. You also can ask the consumer reporting company to provide your statement to anyone who received a copy of your report in the recent past. You can expect to pay a fee for this service. |
 | Reporting Accurate Negative Information When negative information in your report is accurate, only the passage of time can assure its removal. A consumer reporting company can report most accurate negative information for seven years and bankruptcy information for 10 years. Information about an unpaid judgment against you can be reported for seven years or until the statute of limitations runs out, whichever is longer. There is no time limit on reporting: information about criminal convictions; information reported in response to your application for a job that pays more than $75,000 a year; and information reported because you've applied for more than $150,000 worth of credit or life insurance. There is a standard method for calculating the seven-year reporting period. Generally, the period runs from the date that the event took place. For more information, see Building a Better Credit Report at the Federal Trade Commission website. | The Credit Repair Organizations Act By law, credit repair organizations must give you a copy of the "Consumer Credit File Rights Under State and Federal Law" before you sign a contract. They also must give you a written contract that spells out your rights and obligations. Read these documents before you sign anything. The law contains specific protections for you. For example, a credit repair company can't make false claims about their services. |
Frequently Asked Questions | | What is my security for the services performed? We have to abide by state law and describe services in the contract. Can I check the progress of my credit repair process? Yes, our system will allow to check the status of your credit repair process 24 hours a day, 7 days a week, with just one click! How long do trade lines stay on your credit for? The trade line will stay on your credit for at least 60 days. Is there any refund policy? Yes, you will get a full refund if we do not delete at least 25% from all credit bureaus. | | Do you guarantee your services? Yes, we guarantee that all items from all credit bureaus that you want us to dispute will be disputed to the best of our abilities. What is the timeline for repairing your credit? It is a long process of disputing negative or incorrect items on your credit report. It takes approximately 6 months.
How many credit bureaus do you submit to? We will submit your disputes to all three main credit bureaus: Equifax, Experian, and TransUnion. Additionally, we will submit them to creditors as appropriate. |
|
|
|